Privacy Policy

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Privacy Policy 2018-07-06T21:04:03+00:00

Pri­va­cy Pol­i­cy

This Pri­va­cy Pol­i­cy sets out how we, I Can Use Lim­it­ed, col­lect, store and use infor­ma­tion about you when you use or inter­act with our web­site, https://www.icanuse.co.uk (our web­site) and where we oth­er­wise obtain or col­lect infor­ma­tion about you. This Pri­va­cy Pol­i­cy is effec­tive from 6th July 2018.

 Con­tents

  • Sum­ma­ry
  • Our details
  • Infor­ma­tion we col­lect when you vis­it our web­site
  • Infor­ma­tion we col­lect when you con­tact us
  • Infor­ma­tion we col­lect when you inter­act with our web­site
  • Infor­ma­tion we col­lect when you order ser­vices from our web­site
  • Infor­ma­tion col­lect­ed or obtained from third par­ties
  • Our use of auto­mat­ed deci­sion-mak­ing and pro­fil­ing
  • Dis­clo­sure and addi­tion­al uses of your infor­ma­tion
  • How long we retain your infor­ma­tion
  • How we secure your infor­ma­tion
  • Trans­fers of your infor­ma­tion out­side the Euro­pean Eco­nom­ic Area
  • Your rights in rela­tion to your infor­ma­tion
  • Your right to object to the pro­cess­ing of your infor­ma­tion for cer­tain pur­pos­es
  • Sen­si­tive Per­son­al Infor­ma­tion
  • Changes to our Pri­va­cy Pol­i­cy
  • Children’s Pri­va­cy
  • Cal­i­for­nia Do Not Track Dis­clo­sures
  • Copy­right

Sum­ma­ry

This sec­tion sum­maris­es how we obtain, store and use infor­ma­tion about you. It is intend­ed to pro­vide a very gen­er­al overview only. It is not com­plete in and of itself and it must be read in con­junc­tion with the cor­re­spond­ing full sec­tions of this Pri­va­cy Pol­i­cy.

  • Data con­troller: I Can Use Lim­it­ed

 

  • How we col­lect or obtain infor­ma­tion about you:
    • when you pro­vide it to us (e.g. by con­tact­ing us or pro­vid­ing infor­ma­tion through our con­tact form),
    • from your use of our web­site, using cook­ies, and
    • occa­sion­al­ly, from third par­ties.

 

  • Infor­ma­tion we col­lect: name, email address, billing address, pay­ment infor­ma­tion, IP address, infor­ma­tion from cook­ies, infor­ma­tion about your com­put­er or device (e.g. device and brows­er type), infor­ma­tion about how you use our web­site (e.g. which pages you have viewed, the time when you view them and what you clicked on and the geo­graph­i­cal loca­tion from which you accessed our web­site (based on your IP address).

 

  • How we use your infor­ma­tion: for admin­is­tra­tive and busi­ness pur­pos­es (par­tic­u­lar­ly to con­tact you), to improve our busi­ness and web­site, to adver­tise our ser­vices, to analyse your use of our web­site, and in con­nec­tion with our legal rights and oblig­a­tions.

 

  • Dis­clo­sure of your infor­ma­tion to third par­ties: only to the extent nec­es­sary to run our busi­ness, to our ser­vice providers, where required by law or to enforce our legal rights and oblig­a­tions.

 

  • Do we sell your infor­ma­tion to third par­ties (oth­er than in the course of a busi­ness sale or pur­chase or sim­i­lar event): No

 

  • How long we retain your infor­ma­tion: for no longer than nec­es­sary, tak­ing into account any legal oblig­a­tions we have (e.g. to main­tain records for tax pur­pos­es), any oth­er legal basis we have for using your infor­ma­tion (e.g. your con­sent, per­for­mance of a con­tract with you or our legit­i­mate inter­ests as a busi­ness) and cer­tain addi­tion­al fac­tors described in the main sec­tion below enti­tled How long we retain your infor­ma­tion. For spe­cif­ic reten­tion peri­ods in rela­tion to cer­tain infor­ma­tion which we col­lect from you, please see the main sec­tion below enti­tled How long we retain your infor­ma­tion.

 

  • How we secure your infor­ma­tion: using appro­pri­ate tech­ni­cal and organ­i­sa­tion­al mea­sures such as stor­ing your infor­ma­tion on secure servers, encrypt­ing trans­fers of data to or from our servers using Secure Sock­ets Lay­er (SSL) tech­nol­o­gy, only grant­i­ng access to your infor­ma­tion where nec­es­sary.

 

  • Use of cook­ies and sim­i­lar tech­nolo­gies: we use cook­ies and sim­i­lar infor­ma­tion-gath­er­ing tech­nolo­gies includ­ing essen­tial, func­tion­al and ana­lyt­i­cal cook­ies. For more infor­ma­tion, please vis­it our cook­ies pol­i­cy here: https://icanuse.co.uk/cookies-policy

 

  • Trans­fers of your infor­ma­tion out­side the Euro­pean Eco­nom­ic Area: In cer­tain cir­cum­stances, we will trans­fer your infor­ma­tion out­side of the Euro­pean Eco­nom­ic Area, includ­ing to the Unit­ed States of Amer­i­ca. Where we do so, we will ensure appro­pri­ate safe­guards are in place, includ­ing, for exam­ple, that the third par­ties we use who trans­fer your infor­ma­tion out­side the Euro­pean Eco­nom­ic Area have self-cer­ti­fied them­selves as com­pli­ant with the EU‑U.S. Pri­va­cy Shield.

 

  • Use of auto­mat­ed deci­sion-mak­ing and pro­fil­ing: we use pro­fil­ing on our web­site through our use of web ana­lyt­ics. We do not use auto­mat­ed deci­sion-mak­ing. For fur­ther infor­ma­tion, please see Use of auto­mat­ed deci­sion mak­ing and pro­fil­ing

 

  • Your rights in rela­tion to your infor­ma­tion
    • to access your infor­ma­tion and to receive infor­ma­tion about its use
    • to have your infor­ma­tion cor­rect­ed and/or com­plet­ed
    • to have your infor­ma­tion delet­ed
    • to restrict the use of your infor­ma­tion
    • to receive your infor­ma­tion in a portable for­mat
    • to object to the use of your infor­ma­tion
    • to with­draw your con­sent to the use of your infor­ma­tion
    • to com­plain to a super­vi­so­ry author­i­ty

 

  • Sen­si­tive per­son­al infor­ma­tion: we do not know­ing­ly or inten­tion­al­ly col­lect what is com­mon­ly referred to as ‘sen­si­tive per­son­al infor­ma­tion’. Please do not sub­mit sen­si­tive per­son­al infor­ma­tion about you to us. For more infor­ma­tion, please see the main sec­tion below enti­tled Sen­si­tive Per­son­al Infor­ma­tion.

 

Our details

The data con­troller in respect of our web­site is I Can Use Lim­it­ed, a lim­it­ed lia­bil­i­ty com­pa­ny reg­is­tered in Eng­land and Wales (com­pa­ny reg­is­tra­tion num­ber 01936864). Our reg­is­tered address is 1 Tor­wood House, 41 Tor­wood Lane, Whyte­leafe, Sur­rey, CR3 0HD.

You can con­tact the data con­troller by writ­ing to1 Tor­wood House, 41 Tor­wood Lane, Whyte­leafe, Sur­rey, CR3 0HD or send­ing an email to info@icanuse.co.uk.

If you have any ques­tions about this Pri­va­cy Pol­i­cy, please con­tact the data con­troller.

 

Infor­ma­tion we col­lect when you vis­it our web­site

We col­lect and use infor­ma­tion from web­site vis­i­tors in accor­dance with this sec­tion and the sec­tion enti­tled Dis­clo­sure and addi­tion­al uses of your infor­ma­tion.

 

Web serv­er log infor­ma­tion

We use a third-par­ty serv­er to host our web­site. Our web­site serv­er auto­mat­i­cal­ly logs the IP address you use to access our web­site as well as oth­er infor­ma­tion about your vis­it such as the pages accessed, infor­ma­tion request­ed, the date and time of the request, the source of your access to our web­site (e.g. the web­site or URL (link) which referred you to our web­site), and your brows­er ver­sion and oper­at­ing sys­tem.

Our serv­er is locat­ed in Bel­gium.

 

Use of web­site serv­er log infor­ma­tion for IT secu­ri­ty pur­pos­es

Our third-par­ty host­ing provider col­lects and stores serv­er logs to ensure net­work and IT secu­ri­ty and so that the serv­er and web­site remain uncom­pro­mised. This includes analysing log files to help iden­ti­fy and pre­vent unau­tho­rised access to our net­work, the dis­tri­b­u­tion of mali­cious code, denial of ser­vices attacks and oth­er cyber-attacks, by detect­ing unusu­al or sus­pi­cious activ­i­ty.

Unless we are inves­ti­gat­ing sus­pi­cious or poten­tial crim­i­nal activ­i­ty, we do not make, nor do we allow our host­ing provider to make, any attempt to iden­ti­fy you from the infor­ma­tion col­lect­ed via serv­er logs.

Legal basis for pro­cess­ing: com­pli­ance with a legal oblig­a­tion to which we are sub­ject (Arti­cle 6(1)© of the Gen­er­al Data Pro­tec­tion Reg­u­la­tion).
Legal oblig­a­tion: we have a legal oblig­a­tion to imple­ment appro­pri­ate tech­ni­cal and organ­i­sa­tion­al mea­sures to ensure a lev­el of secu­ri­ty appro­pri­ate to the risk of our pro­cess­ing of infor­ma­tion about indi­vid­u­als. Record­ing access to our web­site using serv­er log files is such a mea­sure.

Legal basis for pro­cess­ing: our legit­i­mate inter­ests (Arti­cle 6(1)(f) of the Gen­er­al Data Pro­tec­tion Reg­u­la­tion).
Legit­i­mate inter­ests: we have a legit­i­mate inter­est in using your infor­ma­tion for the pur­pos­es of ensur­ing net­work and infor­ma­tion secu­ri­ty.
Cook­ies and sim­i­lar tech­nolo­gies

Cook­ies are data files which are sent from a web­site to a brows­er to record infor­ma­tion about users for var­i­ous pur­pos­es.

We use cook­ies on our web­site, includ­ing essen­tial, func­tion­al and ana­lyt­i­cal cook­ies. For fur­ther infor­ma­tion on how we use cook­ies, please see our cook­ies pol­i­cy which is avail­able here: https://www.icanuse.co.uk/cookies-policy

You can reject some or all of the cook­ies we use on or via our web­site by chang­ing your brows­er set­tings but doing so can impair your abil­i­ty to use our web­site or some or all of its fea­tures. For fur­ther infor­ma­tion about cook­ies, includ­ing how to change your brows­er set­tings, please vis­it www.allaboutcookies.org or see our cook­ies pol­i­cy.

 

Infor­ma­tion we col­lect when you con­tact us

We col­lect and use infor­ma­tion from indi­vid­u­als who con­tact us in accor­dance with this sec­tion and the sec­tion enti­tled Dis­clo­sure and addi­tion­al uses of your infor­ma­tion.

Email

When you send an email to the email address dis­played on our web­site we col­lect your email address and any oth­er infor­ma­tion you pro­vide in that email (such as your name, tele­phone num­ber and the infor­ma­tion con­tained in any sig­na­ture block in your email).

Legal basis for pro­cess­ing: our legit­i­mate inter­ests (Arti­cle 6(1)(f) of the Gen­er­al Data Pro­tec­tion Reg­u­la­tion).
Legit­i­mate interest(s): respond­ing to enquiries and mes­sages we receive and keep­ing records of cor­re­spon­dence.

Legal basis for pro­cess­ing: nec­es­sary to per­form a con­tract or to take steps at your request to enter into a con­tract (Arti­cle 6(1)(b) of the Gen­er­al Data Pro­tec­tion Reg­u­la­tion).
Rea­son why nec­es­sary to per­form a con­tract: where your mes­sage relates to us pro­vid­ing you with goods or ser­vices or tak­ing steps at your request pri­or to pro­vid­ing you with our goods and ser­vices (for exam­ple, pro­vid­ing you with infor­ma­tion about such goods and ser­vices), we will process your infor­ma­tion in order to do so).

Trans­fer and stor­age of your infor­ma­tion

Emails you send us will be stored with­in the Euro­pean Eco­nom­ic Area on our third-par­ty email provider servers in Bel­gium.

Con­tact form

When you con­tact us using our con­tact form, we col­lect your name and email address, as well as any fur­ther infor­ma­tion you include in the mes­sage field. We also col­lect any oth­er infor­ma­tion you pro­vide to us when you com­plete the con­tact form.

If you do not pro­vide the manda­to­ry infor­ma­tion required by our con­tact form, you will not be able to sub­mit the con­tact form and we will not receive your enquiry.

Legal basis for pro­cess­ing: our legit­i­mate inter­ests (Arti­cle 6(1)(f) of the Gen­er­al Data Pro­tec­tion Reg­u­la­tion).
Legit­i­mate interest(s): respond­ing to enquiries and mes­sages we receive and keep­ing records of cor­re­spon­dence.

Legal basis for pro­cess­ing: nec­es­sary to per­form a con­tract or to take steps at your request to enter into a con­tract (Arti­cle 6(1)(b) of the Gen­er­al Data Pro­tec­tion Reg­u­la­tion).
Rea­son why nec­es­sary to per­form a con­tract: where your mes­sage relates to us pro­vid­ing you with goods or ser­vices or tak­ing steps at your request pri­or to pro­vid­ing you with our goods and ser­vices (for exam­ple, pro­vid­ing you with infor­ma­tion about such goods and ser­vices), we will process your infor­ma­tion in order to do so).

 

Trans­fer and stor­age of your infor­ma­tion

Mes­sages you send us via our con­tact form will be stored with­in the Euro­pean Eco­nom­ic Area on our third-par­ty email provider servers in Bel­gium.

Phone

When you con­tact us by phone, we col­lect your phone num­ber and any infor­ma­tion pro­vide to us dur­ing your con­ver­sa­tion with us.

Legal basis for pro­cess­ing: our legit­i­mate inter­ests (Arti­cle 6(1)(f) of the Gen­er­al Data Pro­tec­tion Reg­u­la­tion).
Legit­i­mate interest(s): respond­ing to enquiries and mes­sages we receive and keep­ing records of cor­re­spon­dence.

Legal basis for pro­cess­ing: nec­es­sary to per­form a con­tract or to take steps at your request to enter into a con­tract (Arti­cle 6(1)(b) of the Gen­er­al Data Pro­tec­tion Reg­u­la­tion).
Rea­son why nec­es­sary to per­form a con­tract: where your mes­sage relates to us pro­vid­ing you with goods or ser­vices or tak­ing steps at your request pri­or to pro­vid­ing you with our goods and ser­vices (for exam­ple, pro­vid­ing you with infor­ma­tion about such goods and ser­vices), we will process your infor­ma­tion in order to do so).

 

Trans­fer and stor­age of your infor­ma­tion

Infor­ma­tion about your call, such as your phone num­ber and the date and time of your call, is processed by our third-par­ty tele­phone ser­vice provider and stored in the Unit­ed King­dom.

Post

If you con­tact us by post, we will col­lect any infor­ma­tion you pro­vide to us in any postal com­mu­ni­ca­tions you send us.

Legal basis for pro­cess­ing: our legit­i­mate inter­ests (Arti­cle 6(1)(f) of the Gen­er­al Data Pro­tec­tion Reg­u­la­tion).
Legit­i­mate interest(s): respond­ing to enquiries and mes­sages we receive and keep­ing records of cor­re­spon­dence.

Trans­fer and stor­age of your infor­ma­tion

Infor­ma­tion you sub­mit to us by post will be stored in the Unit­ed King­dom.

 Infor­ma­tion we col­lect when you order ser­vices from our web­site

We col­lect and use infor­ma­tion from indi­vid­u­als who place an order for ser­vices (such as our lan­guage learn­ing cours­es pro­vid­ed by our part­ners) on our web­site in accor­dance with this sec­tion and the sec­tion enti­tled Dis­clo­sure and addi­tion­al uses of your infor­ma­tion.

Infor­ma­tion col­lect­ed when you place an order

Manda­to­ry infor­ma­tion

When you place an order for ser­vices on our web­site, we col­lect your name, email address, billing address, com­pa­ny name (if applic­a­ble), and VAT num­ber (if applic­a­ble).

If you do not pro­vide this infor­ma­tion, you will not be able to pur­chase goods or ser­vices from us on our web­site or enter into a con­tract with us.

Legal basis for pro­cess­ing: nec­es­sary to per­form a con­tract (Arti­cle 6(1)(b) of the Gen­er­al Data Pro­tec­tion Reg­u­la­tion).
Rea­son why nec­es­sary to per­form a con­tract: we need the manda­to­ry infor­ma­tion col­lect­ed by our check­out form to estab­lish who the con­tract is with and to con­tact you to ful­fil our oblig­a­tions under the con­tract, includ­ing send­ing you receipts and order con­fir­ma­tions.[1]

Legal basis for pro­cess­ing: com­pli­ance with a legal oblig­a­tion (Arti­cle 6(1)© of the Gen­er­al Data Pro­tec­tion Reg­u­la­tion).
Legal oblig­a­tion: we have a legal oblig­a­tion to issue you with an invoice for the goods and ser­vices you pur­chase from us where you are VAT reg­is­tered and we require the manda­to­ry infor­ma­tion col­lect­ed by our check­out form for this pur­pose. We also have a legal oblig­a­tion to keep account­ing records, includ­ing records of trans­ac­tions

Pro­cess­ing your pay­ment

After you place an order on our web­site you will need to make pay­ment for the goods or ser­vices you have ordered. In order to process your pay­ment we use direct bank trans­fer or Pay­pal.

Pay­pal col­lects, uses and process­es your infor­ma­tion, includ­ing pay­ment infor­ma­tion, in accor­dance with their pri­va­cy poli­cies. You can access its pri­va­cy poli­cie via the fol­low­ing link(s): https://www.paypal.com/en/webapps/mpp/ua/privacy-full

Trans­fer and stor­age of your infor­ma­tion

Pay­pal is locat­ed in the USA.  Infor­ma­tion relat­ing to the pro­cess­ing of your pay­ment is stored out­side the Euro­pean Eco­nom­ic Area on our third par­ty pay­ment processor’s servers in the USA

For fur­ther infor­ma­tion about the safe­guards used when your infor­ma­tion is trans­ferred out­side the Euro­pean Eco­nom­ic Area, see the sec­tion of this pri­va­cy pol­i­cy below enti­tled Trans­fers of your infor­ma­tion out­side the Euro­pean Eco­nom­ic Area.

Legal basis for pro­cess­ing: nec­es­sary to per­form a con­tract (Arti­cle 6(1)(b) of the Gen­er­al Data Pro­tec­tion Reg­u­la­tion).
Rea­son why nec­es­sary to per­form a con­tract: to ful­fil your con­trac­tu­al oblig­a­tion to pay for the goods or ser­vices you have ordered from us.

 Infor­ma­tion col­lect­ed or obtained from third par­ties

This sec­tion sets out how we obtain or col­lect infor­ma­tion about you from third par­ties.

 Infor­ma­tion received from third par­ties

Gen­er­al­ly, we do not receive infor­ma­tion about you from third par­ties. The third par­ties from which we receive infor­ma­tion about you will gen­er­al­ly include oth­er busi­ness­es and clients we work with from time to time who may rec­om­mend our ser­vices to you. These could be busi­ness­es in any indus­try, sec­tor, sub-sec­tor or loca­tion.

It is also pos­si­ble that third par­ties with whom we have had no pri­or con­tact may pro­vide us with infor­ma­tion about you.

Infor­ma­tion we obtain from third par­ties will gen­er­al­ly be your name and con­tact details, but will include any addi­tion­al infor­ma­tion about you which they pro­vide to us.

Legal basis for pro­cess­ing: nec­es­sary to per­form a con­tract or to take steps at your request to enter into a con­tract (Arti­cle 6(1)(b) of the Gen­er­al Data Pro­tec­tion Reg­u­la­tion).
Rea­son why nec­es­sary to per­form a con­tract: where a third par­ty has passed on infor­ma­tion about you to us (such as your name and email address) in order for us to pro­vide ser­vices to you, we will process your infor­ma­tion in order to take steps at your request to enter into a con­tract with you and per­form a con­tract with you (as the case may be).

Legal basis for pro­cess­ing: con­sent (Arti­cle 6(1)(a) of the Gen­er­al Data Pro­tec­tion Reg­u­la­tion).
Con­sent: where you have asked that a third par­ty to share infor­ma­tion about you with us and the pur­pose of shar­ing that infor­ma­tion is not relat­ed to the per­for­mance of a con­tract or ser­vices by us to you, we will process your infor­ma­tion on the basis of your con­sent, which you give by ask­ing the third par­ty in ques­tion to pass on your infor­ma­tion to us.

Legal basis for pro­cess­ing: our legit­i­mate inter­ests (Arti­cle 6(1)(f) of the Gen­er­al Data Pro­tec­tion Reg­u­la­tion).
Legit­i­mate inter­ests: where a third par­ty has shared infor­ma­tion about you with us and you have not con­sent­ed to the shar­ing of that infor­ma­tion, we will have a legit­i­mate inter­est in pro­cess­ing that infor­ma­tion in cer­tain cir­cum­stances.

For exam­ple, we would have a legit­i­mate inter­est in pro­cess­ing your infor­ma­tion to per­form our oblig­a­tions under a sub-con­tract with the third par­ty, where the third par­ty has the main con­tract with you. Our legit­i­mate inter­est is the per­for­mance of our oblig­a­tions under our sub-con­tract.

Sim­i­lar­ly, third par­ties may pass on infor­ma­tion about you to us if you have infringed or poten­tial­ly infringed any of our legal rights. In this case, we will have a legit­i­mate inter­est in pro­cess­ing that infor­ma­tion to inves­ti­gate and pur­sue any such poten­tial infringe­ment.

Where we receive infor­ma­tion about you in error

If we receive infor­ma­tion about you from a third par­ty in error and/or we do not have a legal basis for pro­cess­ing that infor­ma­tion, we will delete your infor­ma­tion.

Infor­ma­tion obtained by us from third par­ties

In cer­tain cir­cum­stances (for exam­ple, to ver­i­fy the infor­ma­tion we hold about you or obtain miss­ing infor­ma­tion we require to pro­vide you with a ser­vice) we will obtain infor­ma­tion about you from cer­tain pub­licly acces­si­ble sources, both EU and non-EU, such as Com­pa­nies House, online cus­tomer data­bas­es, busi­ness direc­to­ries, media pub­li­ca­tions, social media, and web­sites (includ­ing your own web­site if you have one) and any affil­i­ates.

In cer­tain cir­cum­stances, we will also obtain infor­ma­tion about you from pri­vate sources, both EU and non-EU.

Legal basis for pro­cess­ing: nec­es­sary to per­form a con­tract or to take steps at your request to enter into a con­tract (Arti­cle 6(1)(b) of the Gen­er­al Data Pro­tec­tion Reg­u­la­tion).
Rea­son why nec­es­sary to per­form a con­tract: where you have entered into a con­tract or request­ed that we enter into a con­tract with you, in cer­tain cir­cum­stances, we will obtain infor­ma­tion about you from pub­lic sources in order to enable us to under­stand your busi­ness and pro­vide ser­vices to you or ser­vices to a suf­fi­cient stan­dard.

For exam­ple, we would obtain and/or ver­i­fy your email address from your web­site or from a direc­to­ry where you ask us to send you infor­ma­tion by email but we do not pos­sess the infor­ma­tion or we need to con­firm that we have record­ed your email address cor­rect­ly.

Legal basis for pro­cess­ing: our legit­i­mate inter­ests (Arti­cle 6(1)(f) of the Gen­er­al Data Pro­tec­tion Reg­u­la­tion).
Legit­i­mate inter­ests: in cer­tain cir­cum­stances, we will have a legit­i­mate inter­est in obtain­ing infor­ma­tion about you from pub­lic and pri­vate sources. For exam­ple, if you have infringed or we sus­pect that you have infringed any of our legal rights, we will have a legit­i­mate inter­est in obtain­ing and pro­cess­ing infor­ma­tion about you from such sources in order to inves­ti­gate and pur­sue any sus­pect­ed or poten­tial infringe­ment.

Our use of auto­mat­ed deci­sion-mak­ing and pro­fil­ing

We use pro­fil­ing on our web­site but we do not use auto­mat­ed deci­sion-mak­ing. We do not con­sid­er that this has any legal effect on you or sim­i­lar­ly sig­nif­i­cant­ly affects you.

You have the right to object to our use of pro­fil­ing described in this sec­tion. You can do that by opt­ing-out of cook­ies and sim­i­lar tech­nolo­gies in accor­dance with the method described in the rel­e­vant sec­tion below. If you do not want us to process your actu­al IP address (usu­al­ly the IP address assigned to you by your Inter­net Ser­vice Provider) when you vis­it our web­site, you can use a Vir­tu­al Pri­vate Net­work (VPN) or a free ser­vice such as Tor.

You can find out more about our use of cook­ies and sim­i­lar tech­nolo­gies (includ­ing the legal basis on which we use them) and how to opt out from them in our cook­ies pol­i­cy, which is avail­able here: https://www.icanuse.co.uk/cookies-policy

Pro­fil­ing

Pro­fil­ing is any form of auto­mat­ed pro­cess­ing of your infor­ma­tion to eval­u­ate per­son­al aspects about you, in par­tic­u­lar to analyse or pre­dict things like your per­for­mance at work, eco­nom­ic sit­u­a­tion, health, per­son­al pref­er­ences, inter­ests, reli­a­bil­i­ty, behav­iour, loca­tion or move­ments.

Use of pro­fil­ing for web ana­lyt­ics

Our web ana­lyt­ics ser­vice, Google Ana­lyt­ics uses col­lects infor­ma­tion such as your loca­tion (based on your IP address) and your behav­iour (based on cook­ies) when you access our web­site (such as the pages you vis­it and what you click on). We will only process infor­ma­tion from cook­ies if you have con­sent­ed to us set­ting cook­ies on your com­put­er in accor­dance with our cook­ies pol­i­cy (https://www.icanuse.co.uk/cookies-policy).

Log­ic involved: by auto­mat­i­cal­ly analysing and cat­e­goris­ing infor­ma­tion such as the loca­tion (based on IP address) as well as the behav­iour and devices of vis­i­tors to our web­site (using cook­ies), we are able to gain a bet­ter under­stand­ing of what our web­site vis­i­tors want (in terms of the con­tent of our web­site and our prod­ucts), how to improve our web­site and how to adver­tise and mar­ket our ser­vices to them.

Sig­nif­i­cance and envis­aged con­se­quences: cook­ies will be used to track and store infor­ma­tion about your behav­iour and device on our web­site (unless you have opt­ed out from receiv­ing such cook­ies by reject­ing cook­ie, more infor­ma­tion found on our cook­ies pol­i­cy (https://www.icanuse.co.uk/cookies-policy) and your loca­tion will be analysed based on your IP address.

Legal basis for pro­cess­ing: con­sent (Arti­cle 6(1)(a) of the Gen­er­al Data Pro­tec­tion Reg­u­la­tion).
Con­sent: you give your con­sent to our use of Google Ana­lyt­ics by turn­ing on Google Ana­lyt­ics using our cook­ie con­trol tool.

 Dis­clo­sure and addi­tion­al uses of your infor­ma­tion

This sec­tion sets out the cir­cum­stances in which will dis­close infor­ma­tion about you to third par­ties and any addi­tion­al pur­pos­es for which we use your infor­ma­tion.

Dis­clo­sure of your infor­ma­tion to ser­vice providers

We use a num­ber of third par­ties to pro­vide us with ser­vices which are nec­es­sary to run our busi­ness or to assist us with run­ning our busi­ness and who process your infor­ma­tion for us on our behalf. These include the fol­low­ing:

  • Tele­phone provider (UK),
  • Email provider (Bel­gium),
  • IT ser­vice provider (UK),
  • Web devel­op­er (UK), and
  • Host­ing provider (Bel­gium).

All of our ser­vice providers are locat­ed with­in the Euro­pean Eco­nom­ic Area in the Unit­ed King­dom and Bel­gium.

Your infor­ma­tion will be shared with these ser­vice providers where nec­es­sary to pro­vide you with the ser­vice you have request­ed, whether that is access­ing our web­site or order­ing goods and ser­vices from us.

We do not dis­play the iden­ti­ties of all of our ser­vice providers pub­licly by name for secu­ri­ty and com­pet­i­tive rea­sons. If you would like fur­ther infor­ma­tion about the iden­ti­ties of our ser­vice providers, how­ev­er, please con­tact us direct­ly by email and we will pro­vide you with such infor­ma­tion where you have a legit­i­mate rea­son for request­ing it (where we have shared your infor­ma­tion with such ser­vice providers, for exam­ple).

Legal basis for pro­cess­ing: legit­i­mate inter­ests (Arti­cle 6(1)(f) of the Gen­er­al Data Pro­tec­tion Reg­u­la­tion).
Legit­i­mate inter­est relied on: where we share your infor­ma­tion with these third par­ties in a con­text oth­er than where is nec­es­sary to per­form a con­tract (or take steps at your request to do so), we will share your infor­ma­tion with such third par­ties in order to allow us to run and man­age our busi­ness effi­cient­ly.

Legal basis for pro­cess­ing: nec­es­sary to per­form a con­tract and/or to take steps at your request pri­or to enter­ing into a con­tract (Arti­cle 6(1)(b) of the Gen­er­al Data Pro­tec­tion Reg­u­la­tion).
Rea­son why nec­es­sary to per­form a con­tract: we may need to share infor­ma­tion with our ser­vice providers to enable us to per­form our oblig­a­tions under that con­tract or to take the steps you have request­ed before we enter into a con­tract with you.

 

Dis­clo­sure of your infor­ma­tion to oth­er third par­ties

We dis­close your infor­ma­tion to oth­er third par­ties in spe­cif­ic cir­cum­stances, as set out below.

 

Pro­vid­ing infor­ma­tion to Spe­exx

When you place an order for one of the lan­guage-learn­ing cours­es avail­able on our web­site, we will share your per­son­al infor­ma­tion with the course provider in order to allow them to pro­vide you with the course that you have ordered.  Spe­exx are locat­ed inside the Euro­pean Eco­nom­ic Area in Ger­many.

For fur­ther infor­ma­tion about how Spe­exx will process your per­son­al infor­ma­tion after we share suc infor­ma­tion with them in order to pro­vide you with the course that you have request­ed, please refer to Speexx’s pri­va­cy pol­i­cy which is avail­able at: https://www.speexx.com/privacy-policy/

 

Legal basis for pro­cess­ing: nec­es­sary to per­form a con­tract and/or to take steps at your request pri­or to enter­ing into a con­tract (Arti­cle 6(1)(b) of the Gen­er­al Data Pro­tec­tion Reg­u­la­tion).
Rea­son why nec­es­sary to per­form a con­tract: we may need to share infor­ma­tion with our ser­vice providers to enable us to per­form our oblig­a­tions under that con­tract or to take the steps you have request­ed before we enter into a con­tract with you.

Pro­vid­ing infor­ma­tion to Google Inc.

Google col­lects infor­ma­tion through our use of Google Ana­lyt­ics on our web­site. Google uses this infor­ma­tion, includ­ing IP address­es and infor­ma­tion from cook­ies, for a num­ber of pur­pos­es, such as improv­ing its Google Ana­lyt­ics ser­vice. Infor­ma­tion is shared with Google on an aggre­gat­ed and anonymised basis. To find out more about what infor­ma­tion Google col­lects, how it uses this infor­ma­tion and how to con­trol the infor­ma­tion sent to Google, please see the fol­low­ing page: https://www.google.com/policies/privacy/partners/

Legal basis for pro­cess­ing: our legit­i­mate inter­ests (Arti­cle 6(1)(f) of the Gen­er­al Data Pro­tec­tion Reg­u­la­tion).
Legit­i­mate interest(s): meet­ing our con­trac­tu­al oblig­a­tions to Google under our Google Ana­lyt­ics Terms of Ser­vice (https://www.google.com/analytics/terms/us.html).

You can opt out of Google Ana­lyt­ics by installing the brows­er plu­g­in here: https://tools.google.com/dlpage/gaoptout

Trans­fer and stor­age of your infor­ma­tion

Infor­ma­tion col­lect­ed by Google Ana­lyt­ics is stored out­side the Euro­pean Eco­nom­ic Area on Google’s servers in the Unit­ed States of Amer­i­ca.

For fur­ther infor­ma­tion about the safe­guards used when your infor­ma­tion is trans­ferred out­side the Euro­pean Eco­nom­ic Area, see the sec­tion of this pri­va­cy pol­i­cy below enti­tled Trans­fers of your infor­ma­tion out­side the Euro­pean Eco­nom­ic Area.

 

Shar­ing your infor­ma­tion with third par­ties, which are either relat­ed to or asso­ci­at­ed with the run­ning of our busi­ness, where it is nec­es­sary for us to do so. These third par­ties include our accoun­tants, advi­sors, affil­i­ates, busi­ness part­ners, inde­pen­dent con­trac­tors, and insur­ers.

Fur­ther infor­ma­tion on each of these third par­ties is set out below.

Legal basis for pro­cess­ing: our legit­i­mate inter­ests (Arti­cle 6(1)(f) of the Gen­er­al Data Pro­tec­tion Reg­u­la­tion).
Legit­i­mate inter­est: run­ning and man­ag­ing our busi­ness effi­cient­ly.

Accoun­tants

We share infor­ma­tion with our accoun­tants for tax pur­pos­es. For exam­ple, we share invoic­es we issue and receive with our accoun­tants for the pur­pose of com­plet­ing tax returns and our end of year accounts.

Our accoun­tants are locat­ed in the Unit­ed King­dom.

Advi­sors

Occa­sion­al­ly, we obtain advice from advi­sors, such as accoun­tants, finan­cial advi­sors, lawyer and pub­lic rela­tions pro­fes­sion­als. We will share your infor­ma­tion with these third par­ties only where it is nec­es­sary to enable these third par­ties to be able to pro­vide us with the rel­e­vant advice.

Our advi­sors are locat­ed in the Unit­ed King­dom.

Affil­i­ates

Affil­i­ates are indi­vid­u­als or enti­ties we work with to pro­mote our busi­ness or their own busi­ness by var­i­ous means, includ­ing by adver­tis­ing our ser­vices on their web­sites, for exam­ple. Affil­i­ates will share infor­ma­tion with us and we will share infor­ma­tion with them where you have expressed an inter­est in our prod­ucts or ser­vices.

Our affil­i­ates are locat­ed in the Unit­ed King­dom.

Busi­ness part­ners

Busi­ness part­ners are busi­ness­es we work with which pro­vide goods and ser­vices which are com­ple­men­tary to our own or which allow us to pro­vide goods or ser­vices which we could not pro­vide on our own. We share infor­ma­tion with our busi­ness part­ners where you have request­ed ser­vices which they pro­vide whether inde­pen­dent­ly from, or in con­nec­tion with or own ser­vices.

Apart from our busi­ness part­ners Spe­ex and The Red Cross pub­lish­ers ‘Know how’, which are locat­ed in Ger­many, our busi­ness part­ners are locat­ed in the Unit­ed King­dom.

Inde­pen­dent con­trac­tors

Occa­sion­al­ly, we use inde­pen­dent con­trac­tors in our busi­ness. Your infor­ma­tion will be shared with inde­pen­dent con­trac­tors only where it is nec­es­sary for them to per­form the func­tion we have hired them per­form in rela­tion to our busi­ness.

Our inde­pen­dent con­trac­tors are locat­ed in the Unit­ed King­dom.

Insur­ers

We will share your infor­ma­tion with our insur­ers where it is nec­es­sary to do so, for exam­ple in rela­tion to a claim or poten­tial claim we receive or make or under our gen­er­al dis­clo­sure oblig­a­tions under our insur­ance con­tract with them.

Our insur­ers are locat­ed in the Unit­ed King­dom.

Shar­ing your infor­ma­tion with a prospec­tive or actu­al pur­chas­er or sell­er in the con­text of a busi­ness or asset sale or acqui­si­tion by us, a merg­er or sim­i­lar busi­ness com­bi­na­tion event, whether actu­al or poten­tial.

Legal basis for pro­cess­ing: legit­i­mate inter­ests (Arti­cle 6(1)(f) of the Gen­er­al Data Pro­tec­tion Reg­u­la­tion).
Legit­i­mate interest(s)
: shar­ing your infor­ma­tion with a prospec­tive pur­chas­er, sell­er or sim­i­lar per­son in order to allow such a trans­ac­tion to take place.

Dis­clo­sure and use of your infor­ma­tion for legal rea­sons

Indi­cat­ing pos­si­ble crim­i­nal acts or threats to pub­lic secu­ri­ty to a com­pe­tent author­i­ty

If we sus­pect that crim­i­nal or poten­tial crim­i­nal con­duct has been occurred, we will in cer­tain cir­cum­stances need to con­tact an appro­pri­ate author­i­ty, such as the police. This could be the case, for instance, if we sus­pect that a fraud or a cyber-crime has been com­mit­ted or if we receive threats or mali­cious com­mu­ni­ca­tions towards us or third par­ties.

We will gen­er­al­ly only need to process your infor­ma­tion for this pur­pose if you were involved or affect­ed by such an inci­dent in some way.

Legal basis for pro­cess­ing: our legit­i­mate inter­ests (Arti­cle 6(1)(f) of the Gen­er­al Data Pro­tec­tion Reg­u­la­tion).
Legit­i­mate inter­ests: pre­vent­ing crime or sus­pect­ed crim­i­nal activ­i­ty (such as fraud).

In con­nec­tion with the enforce­ment or poten­tial enforce­ment our legal rights

We will use your infor­ma­tion in con­nec­tion with the enforce­ment or poten­tial enforce­ment of our legal rights, includ­ing, for exam­ple, shar­ing infor­ma­tion with debt col­lec­tion agen­cies if you do not pay amounts owed to us when you are con­trac­tu­al­ly oblig­ed to do so. Our legal rights may be con­trac­tu­al (where we have entered into a con­tract with you) or non-con­trac­tu­al (such as legal rights that we have under copy­right law or tort law).

Legal basis for pro­cess­ing: our legit­i­mate inter­ests (Arti­cle 6(1)(f) of the Gen­er­al Data Pro­tec­tion Reg­u­la­tion).
Legit­i­mate inter­est: enforc­ing our legal rights and tak­ing steps to enforce our legal rights.

In con­nec­tion with a legal or poten­tial legal dis­pute or pro­ceed­ings

We may need to use your infor­ma­tion if we are involved in a dis­pute with you or a third par­ty for exam­ple, either to resolve the dis­pute or as part of any medi­a­tion, arbi­tra­tion or court res­o­lu­tion or sim­i­lar process.

Legal basis for pro­cess­ing: our legit­i­mate inter­ests (Arti­cle 6(1)(f) of the Gen­er­al Data Pro­tec­tion Reg­u­la­tion).
Legit­i­mate interest(s): resolv­ing dis­putes and poten­tial dis­putes.

 For ongo­ing com­pli­ance with laws, reg­u­la­tions and oth­er legal require­ments

We will use and process your infor­ma­tion in order to com­ply with legal oblig­a­tions to which we are sub­ject. For exam­ple, we may need to dis­close your infor­ma­tion pur­suant to a court order or sub­poe­na if we receive one.

Legal basis for pro­cess­ing: com­pli­ance with a legal oblig­a­tion (Arti­cle 6(1)© of the Gen­er­al Data Pro­tec­tion Reg­u­la­tion).
Legal obligation(s)
: legal oblig­a­tions to dis­close infor­ma­tion which are part of the laws of Eng­land and Wales, or if they have been inte­grat­ed into the Unit­ed Kingdom’s legal frame­work (for exam­ple in the form of an inter­na­tion­al agree­ment which the Unit­ed King­dom has signed).

Legal basis for pro­cess­ing: our legit­i­mate inter­ests (Arti­cle 6(1)(f) of the Gen­er­al Data Pro­tec­tion Reg­u­la­tion).
Legit­i­mate inter­est: where the legal oblig­a­tions are part of the laws of anoth­er coun­try and have not been inte­grat­ed into the Unit­ed Kingdom’s legal frame­work, we have a legit­i­mate inter­est in com­ply­ing with these oblig­a­tions.

How long we retain your infor­ma­tion

This sec­tion sets out how long we retain your infor­ma­tion. We have set out spe­cif­ic reten­tion peri­ods where pos­si­ble. Where that has not been pos­si­ble, we have set out the cri­te­ria we use to deter­mine the reten­tion peri­od.

Reten­tion peri­ods

Serv­er log infor­ma­tion: we retain infor­ma­tion on our serv­er logs for 12 months.

Cor­re­spon­dence and enquiries: when you make an enquiry, or cor­re­spond with us for any rea­son, whether by email, via post or by phone, we will retain your infor­ma­tion for as long as it takes to respond to and resolve your enquiry, and for one fur­ther year, after which point we will delete your infor­ma­tion.

VAT records: we retain VAT records for 6 years.

Cri­te­ria for deter­min­ing reten­tion peri­ods

In any oth­er cir­cum­stances, we will retain your infor­ma­tion for no longer than nec­es­sary, tak­ing into account the fol­low­ing:

  • the purpose(s) and use of your infor­ma­tion both now and in the future (such as whether it is nec­es­sary to con­tin­ue to store that infor­ma­tion in order to con­tin­ue to per­form our oblig­a­tions under a con­tract with you or to con­tact you in the future);
  • whether we have any legal oblig­a­tion to con­tin­ue to process your infor­ma­tion (such as any record-keep­ing oblig­a­tions imposed by rel­e­vant law or reg­u­la­tion);
  • whether we have any legal basis to con­tin­ue to process your infor­ma­tion (such as your con­sent);
  • how valu­able your infor­ma­tion is (both now and in the future);
  • any rel­e­vant agreed indus­try prac­tices on how long infor­ma­tion should be retained;
  • the lev­els of risk, cost and lia­bil­i­ty involved with us con­tin­u­ing to hold the infor­ma­tion;
  • how hard it is to ensure that the infor­ma­tion can be kept up to date and accu­rate; and
  • any rel­e­vant sur­round­ing cir­cum­stances (such as the nature and sta­tus of our rela­tion­ship with you).

How we secure your infor­ma­tion

We take appro­pri­ate tech­ni­cal and organ­i­sa­tion­al mea­sures to secure your infor­ma­tion and to pro­tect it against unau­tho­rised or unlaw­ful use and acci­den­tal loss or destruc­tion, includ­ing:

  • only shar­ing and pro­vid­ing access to your infor­ma­tion to the min­i­mum extent nec­es­sary, sub­ject to con­fi­den­tial­i­ty restric­tions where appro­pri­ate, and on an anonymised basis wher­ev­er pos­si­ble;
  • using secure servers to store your infor­ma­tion;
  • ver­i­fy­ing the iden­ti­ty of any indi­vid­ual who requests access to infor­ma­tion pri­or to grant­i­ng them access to infor­ma­tion; and
  • using Secure Sock­ets Lay­er (SSL) soft­ware to encrypt any infor­ma­tion you sub­mit to us via any forms on our web­site.

Trans­mis­sion of infor­ma­tion to us by email

Trans­mis­sion of infor­ma­tion over the inter­net is not entire­ly secure, and if you sub­mit any infor­ma­tion to us over the inter­net (whether by email, via our web­site or any oth­er means), you do so entire­ly at your own risk.

We can­not be respon­si­ble for any costs, expens­es, loss of prof­its, harm to rep­u­ta­tion, dam­ages, lia­bil­i­ties or any oth­er form of loss or dam­age suf­fered by you as a result of your deci­sion to trans­mit infor­ma­tion to us by such means.

Trans­fers of your infor­ma­tion out­side the Euro­pean Eco­nom­ic Area

Your infor­ma­tion will be trans­ferred and stored out­side the Euro­pean Eco­nom­ic Area (EEA) in the cir­cum­stances set out below.

We will also trans­fer your infor­ma­tion out­side the EEA or to an inter­na­tion­al organ­i­sa­tion in order to com­ply with legal oblig­a­tions to which we are sub­ject (com­pli­ance with a court order, for exam­ple). Where we are required to do so, we will ensure appro­pri­ate safe­guards and pro­tec­tions are in place.

Google Ana­lyt­ics

Infor­ma­tion col­lect­ed by Google Ana­lyt­ics (your IP address and actions you take in rela­tion to our web­site) is trans­ferred out­side the EEA and stored on Google’s servers. You can access Google’s pri­va­cy pol­i­cy here: https://www.google.com/policies/privacy/

Coun­try of stor­age: Unit­ed States of Amer­i­ca. This coun­try is not sub­ject to an ade­qua­cy deci­sion by the Euro­pean Com­mis­sion.

Safeguard(s) used: Google has self-cer­ti­fied its com­pli­ance with the EU‑U.S. Pri­va­cy Shield which is avail­able here: https://www.privacyshield.gov/welcome. The EU‑U.S. Pri­va­cy Shield is an approved cer­ti­fi­ca­tion mech­a­nism under Arti­cle 42 of the Gen­er­al Data Pro­tec­tion Reg­u­la­tion, which is per­mit­ted under Arti­cle 46(2)(f) of the Gen­er­al Data Pro­tec­tion Reg­u­la­tion. You can access the Euro­pean Com­mis­sion deci­sion on the ade­qua­cy of the EU‑U.S. Pri­va­cy Shield here: http://ec.europa.eu/justice/data-protection/international-transfers/adequacy/index_en.htm

Your rights in rela­tion to your infor­ma­tion

Sub­ject to cer­tain lim­i­ta­tions on cer­tain rights, you have the fol­low­ing rights in rela­tion to your infor­ma­tion, which you can exer­cise by writ­ing to I Can Use Lim­it­ed, 1 Tor­wood House, 41 Tor­wood Lane, Whyte­leafe, Sur­rey, CR3 0HD or send­ing an email to info@icanuse.co.uk:

  • to request access to your infor­ma­tion and infor­ma­tion relat­ed to our use and pro­cess­ing of your infor­ma­tion;
  • to request the cor­rec­tion or dele­tion of your infor­ma­tion;
  • to request that we restrict our use of your infor­ma­tion;
  • to receive infor­ma­tion which you have pro­vid­ed to us in a struc­tured, com­mon­ly used and machine-read­able for­mat (e.g. a CSV file) and the right to have that infor­ma­tion trans­ferred to anoth­er data con­troller (includ­ing a third-par­ty data con­troller);
  • to object to the pro­cess­ing of your infor­ma­tion for cer­tain pur­pos­es (for fur­ther infor­ma­tion, see the sec­tion below enti­tled Your right to object to the pro­cess­ing of your infor­ma­tion for cer­tain pur­pos­es); and
  • to with­draw your con­sent to our use of your infor­ma­tion at any time where we rely on your con­sent to use or process that infor­ma­tion. Please note that if you with­draw your con­sent, this will not affect the law­ful­ness of our use and pro­cess­ing of your infor­ma­tion on the basis of your con­sent before the point in time when you with­draw your con­sent.

In accor­dance with Arti­cle 77 of the Gen­er­al Data Pro­tec­tion Reg­u­la­tion, you also have the right to lodge a com­plaint with a super­vi­so­ry author­i­ty, in par­tic­u­lar in the Mem­ber State of your habit­u­al res­i­dence, place of work or of an alleged infringe­ment of the Gen­er­al Data Pro­tec­tion Reg­u­la­tion.

For the pur­pos­es of the UK, the super­vi­so­ry author­i­ty is the Infor­ma­tion Commissioner’s Office (ICO), the con­tact details of which are avail­able here: https://ico.org.uk/global/contact-us/

Fur­ther infor­ma­tion on your rights in rela­tion to your per­son­al data as an indi­vid­ual

The above rights are pro­vid­ed in sum­ma­ry form only and cer­tain lim­i­ta­tions apply to many of these rights. For fur­ther infor­ma­tion about your rights in rela­tion to your infor­ma­tion, includ­ing any lim­i­ta­tions which apply, please vis­it the fol­low­ing pages on the ICO’s web­site:

You can also find out fur­ther infor­ma­tion about your rights, as well as infor­ma­tion on any lim­i­ta­tions which apply to those rights, by read­ing the under­ly­ing leg­is­la­tion con­tained in Arti­cles 12 to 22 and 34 of the Gen­er­al Data Pro­tec­tion Reg­u­la­tion, which is avail­able here: http://ec.europa.eu/justice/data-protection/reform/files/regulation_oj_en.pdf

Ver­i­fy­ing your iden­ti­ty where you request access to your infor­ma­tion

Where you request access to your infor­ma­tion, we are required by law to use all rea­son­able mea­sures to ver­i­fy your iden­ti­ty before doing so.

These mea­sures are designed to pro­tect your infor­ma­tion and to reduce the risk of iden­ti­ty fraud, iden­ti­ty theft or gen­er­al unau­tho­rised access to your infor­ma­tion.

 How we ver­i­fy your iden­ti­ty

Where we pos­sess appro­pri­ate infor­ma­tion about you on file, we will attempt to ver­i­fy your iden­ti­ty using that infor­ma­tion.

If it is not pos­si­ble to iden­ti­ty you from such infor­ma­tion, or if we have insuf­fi­cient infor­ma­tion about you, we may require orig­i­nal or cer­ti­fied copies of cer­tain doc­u­men­ta­tion in order to be able to ver­i­fy your iden­ti­ty before we are able to pro­vide you with access to your infor­ma­tion.

We will be able to con­firm the pre­cise infor­ma­tion we require to ver­i­fy your iden­ti­ty in your spe­cif­ic cir­cum­stances if and when you make such a request.

Your right to object to the pro­cess­ing of your infor­ma­tion for cer­tain pur­pos­es

You have the fol­low­ing rights in rela­tion to your infor­ma­tion, which you may exer­cise in the same way as you may exer­cise by writ­ing to I Can Use Lim­it­ed, 1 Tor­wood House, 41 Tor­wood Lane, Whyte­leafe, Sur­rey, CR3 0HD or send­ing an email to info@icanuse.co.uk:

  • to object to us using or pro­cess­ing your infor­ma­tion where we use or process it in order to car­ry out a task in the pub­lic inter­est or for our legit­i­mate inter­ests, includ­ing ‘pro­fil­ing’ (i.e. analysing or pre­dict­ing your behav­iour based on your infor­ma­tion) based on any of these pur­pos­es; and
  • to object to us using or pro­cess­ing your infor­ma­tion for direct mar­ket­ing pur­pos­es (includ­ing any pro­fil­ing we engage in that is relat­ed to such direct mar­ket­ing).

You may also exer­cise your right to object to us using or pro­cess­ing your infor­ma­tion for direct mar­ket­ing pur­pos­es by:

  • click­ing the unsub­scribe link con­tained at the bot­tom of any mar­ket­ing email we send to you and fol­low­ing the instruc­tions which appear in your brows­er fol­low­ing your click­ing on that link; or
  • send­ing an email to info@icanuse.co.uk, ask­ing that we stop send­ing you mar­ket­ing com­mu­ni­ca­tions or by includ­ing the words “OPT OUT”.

For more infor­ma­tion on how to object to our use of infor­ma­tion col­lect­ed from cook­ies and sim­i­lar tech­nolo­gies, please see the sec­tion enti­tled How to accept or reject cook­ies in our cook­ies pol­i­cy, which is avail­able here: https://www.icanuse.co.uk/cookies-policy

Sen­si­tive Per­son­al Infor­ma­tion

Sen­si­tive per­son­al infor­ma­tion’ is infor­ma­tion about an indi­vid­ual that reveals their racial or eth­nic ori­gin, polit­i­cal opin­ions, reli­gious or philo­soph­i­cal beliefs, or trade union mem­ber­ship, genet­ic infor­ma­tion, bio­met­ric infor­ma­tion for the pur­pose of unique­ly iden­ti­fy­ing an indi­vid­ual, infor­ma­tion con­cern­ing health or infor­ma­tion con­cern­ing a nat­ur­al person’s sex life or sex­u­al ori­en­ta­tion.

We do not know­ing­ly or inten­tion­al­ly col­lect sen­si­tive per­son­al infor­ma­tion from indi­vid­u­als, and you must not sub­mit sen­si­tive per­son­al infor­ma­tion to us.

If, how­ev­er, you inad­ver­tent­ly or inten­tion­al­ly trans­mit sen­si­tive per­son­al infor­ma­tion to us, you will be con­sid­ered to have explic­it­ly con­sent­ed to us pro­cess­ing that sen­si­tive per­son­al infor­ma­tion under Arti­cle 9(2)(a) of the Gen­er­al Data Pro­tec­tion Reg­u­la­tion. We will use and process your sen­si­tive per­son­al infor­ma­tion for the pur­pos­es of delet­ing it.

Changes to our Pri­va­cy Pol­i­cy

We update and amend our Pri­va­cy Pol­i­cy from time to time.

Minor changes to our Pri­va­cy Pol­i­cy

Where we make minor changes to our Pri­va­cy Pol­i­cy, we will update our Pri­va­cy Pol­i­cy with a new effec­tive date stat­ed at the begin­ning of it. Our pro­cess­ing of your infor­ma­tion will be gov­erned by the prac­tices set out in that new ver­sion of the Pri­va­cy Pol­i­cy from its effec­tive date onwards.

Major changes to our Pri­va­cy Pol­i­cy or the pur­pos­es for which we process your infor­ma­tion

Where we make major changes to our Pri­va­cy Pol­i­cy or intend to use your infor­ma­tion for a new pur­pose or a dif­fer­ent pur­pose than the pur­pos­es for which we orig­i­nal­ly col­lect­ed it, we will noti­fy you by email (where pos­si­ble) or by post­ing a notice on our web­site.

We will pro­vide you with the infor­ma­tion about the change in ques­tion and the pur­pose and any oth­er rel­e­vant infor­ma­tion before we use your infor­ma­tion for that new pur­pose.

Wher­ev­er required, we will obtain your pri­or con­sent before using your infor­ma­tion for a pur­pose that is dif­fer­ent from the pur­pos­es for which we orig­i­nal­ly col­lect­ed it.

Children’s Pri­va­cy

Because we care about the safe­ty and pri­va­cy of chil­dren online, we com­ply with the Children’s Online Pri­va­cy Pro­tec­tion Act of 1998 (COPPA). COPPA and its accom­pa­ny­ing reg­u­la­tions pro­tect the pri­va­cy of chil­dren using the inter­net. We do not know­ing­ly con­tact or col­lect infor­ma­tion from per­sons under the age of 18. The web­site is not intend­ed to solic­it infor­ma­tion of any kind from per­sons under the age of 18.

It is pos­si­ble that we could receive infor­ma­tion per­tain­ing to per­sons under the age of 18 by the fraud or decep­tion of a third par­ty. If we are noti­fied of this, as soon as we ver­i­fy the infor­ma­tion, we will, where required by law to do so, imme­di­ate­ly obtain the appro­pri­ate parental con­sent to use that infor­ma­tion or, if we are unable to obtain such parental con­sent, we will delete the infor­ma­tion from our servers. If you would like to noti­fy us of our receipt of infor­ma­tion about per­sons under the age of 18, please do so by send­ing an email to info@icanuse.co.uk.

Cal­i­for­nia Do Not Track Dis­clo­sures

Do Not Track” is a pri­va­cy pref­er­ence that users can set in their web browsers. When a user turns on a Do Not Track sig­nal in their brows­er, the brows­er sends a mes­sage to web­sites request­ing that they do not track the user. For infor­ma­tion about Do Not Track, please vis­it www.allaboutdnt.org

At this time, we do not respond to Do Not Track brows­er set­tings or sig­nals. In addi­tion, we use oth­er tech­nol­o­gy that is stan­dard to the inter­net, such as pix­el tags, cook­ies, and oth­er sim­i­lar tech­nolo­gies, to track vis­i­tors to the web­site. Those tools may be used by us and by third par­ties to col­lect infor­ma­tion about you and your inter­net activ­i­ty, even if you have turned on the Do Not Track sig­nal. For infor­ma­tion on how to opt out from track­ing tech­nolo­gies used on our web­site, see our cook­ies pol­i­cy which is avail­able here: https://www.icanuse.co.uk/cookies-policy

Copy­right

The copy­right in this Pri­va­cy Pol­i­cy is either owned by, or licensed to, us and is pro­tect­ed by copy­right laws around the world and copy­right pro­tec­tion soft­ware. All intel­lec­tu­al prop­er­ty rights in this doc­u­ment are reserved.