Clear communication is a major factor in running a successful business. With organisations having to juggle so many digital communication channels, it is increasingly important that employees have the right skills and know-how.
Our courses cover three areas:
1. Client Service Communication
- Email Client Service
- Live Chat Client Service
- Social Media Client Service
- Telephone Skills Client Service
2. Written Communication
- Writing for the Web
- Writing for Digital Media
- Blogging for Business
- Effective EMail Communication
3. Digital Tools & Tactics
- Digital Communication: Tools & Tactics
- EMail Communication: Dependency, Integrity & Literacy
All courses can be customised to suit specific business needs and are one/two days The courses have been tried and tested by Marketing Managers, Client Service Managers, Training Managers, Web Managers, Editors, and Journalists.
Clients include Louis Vuitton, L’Oréal, The European Parliament, The European Commission, Lands’ End and Nespresso.
Contact us for more details