Business Communications

Home/Business Communications
Business Communications 2018-05-17T21:28:20+00:00


Clear com­mu­ni­ca­tion is a major fac­tor in run­ning a suc­cess­ful busi­ness. With organ­i­sa­tions hav­ing to jug­gle so many dig­i­tal com­mu­ni­ca­tion chan­nels, it is increas­ing­ly impor­tant that employ­ees have the right skills and know-how.

Our cours­es cov­er three areas:

1. Client Ser­vice Com­mu­ni­ca­tion

  • Email Client Ser­vice
  • Live Chat Client Ser­vice
  • Social Media Client Ser­vice
  • Tele­phone Skills Client Ser­vice

2. Writ­ten Com­mu­ni­ca­tion

  • Writ­ing for the Web
  • Writ­ing for Dig­i­tal Media
  • Blog­ging for Busi­ness
  • Effec­tive EMail Com­mu­ni­ca­tion

3. Dig­i­tal Tools & Tac­tics

  • Dig­i­tal Com­mu­ni­ca­tion: Tools & Tac­tics
  • EMail Com­mu­ni­ca­tion: Depen­den­cy, Integri­ty & Lit­er­a­cy

All cours­es can be cus­tomised to suit spe­cif­ic busi­ness needs and are one/two days The cours­es have been tried and test­ed by Mar­ket­ing Man­agers, Client Ser­vice Man­agers, Train­ing Man­agers, Web Man­agers, Edi­tors, and Jour­nal­ists.

Clients include Louis Vuit­ton, L’Oréal, The Euro­pean Par­lia­ment, The Euro­pean Com­mis­sion, Lands’ End and Nespres­so.

Con­tact us for more details

We encourage a flexible approach to training, providing a smarter way to learn

Cook­ies Pol­i­cy   Pri­va­cy Pol­i­cy   Terms of Use